Frequently asked questions
<p>Simply browse our available caravans, select your dates and any extras you require.</p>
<p>Complete your booking through our secure online booking system.</p>
<p>Yes, all bed linen is provided and beds will be made up ready for your arrival.</p>
<p><br>Towels are not included as standard, but we do offer a towel hire service. This can be a convenient option if you'd like to reduce the amount of luggage you need to bring with you.</p>
<p>Some of our caravans are dog friendly, so please check the individual listing before booking. Please note that XL Bully type dogs must meet all legal requirements and Seal Bay Resort rules, including a valid Certificate of Exemption, and must be kept on a lead and muzzled in public areas at all times.</p>
<p>Wi-Fi availabilty varies by caravan. Please check the individual listing for details.</p>
<p>No, entertainment passes are not included. These can be purchased directly from Seal Bay Resort prior to your arrival.<br>You'll receive an email with a purchase link around 7–10 days before check-in.<br>For 2026, adult passes range from approximately £6.50–£15.00 and child passes from £3.00–£7.50, depending on the season and length of stay.</p>
<p>Yes. Caravans marked as having private parking include a dedicated parking bay allocated to the accommodation.</p>
<p>For caravans without private parking, communal parking bays are available nearby, typically just a short walk from the accommodation.</p>
<p>Answer:</p>
<p>Check-in is from 4pm and check-out is by 10am. If your caravan is ready any earlier, we will let you know. Early check-in from 1pm may be available for £25, and late check-out until 12pm may also be available.</p>
<p>Yes. Unlike booking directly through the park, you can choose the exact caravan you'd like to stay in, subject to availability.<br>Every caravan listing includes its precise location within the resort, along with directions from your current location, so you can see exactly where you'll be staying before you book.</p>
<p>All of our caravans offer convenient contactless check-in via a secure key safe.<br>Once your accommodation has been cleaned, checked and is ready for your arrival, we'll send you the key safe code along with full check-in instructions. For security, key safe codes are changed after every booking.</p>
<p>Absolutely. We have several caravans located next to each other or within a short walking distance, making them ideal for larger family gatherings and group holidays.</p>
<p>If you’re travelling as a group, simply get in touch with your party size and requirements, and we’ll recommend the best combination of caravans for your stay.</p>
<p>Please note that family groups are welcome, however hen parties, stag parties are not permitted.</p>